They were able to get us in the day that we texted them, they had everything prepped and set up as we walked in the door, the people are absolutely amazing and so friendly, I would definitely recommend them for a first tattoo or even just finishing up your sleeve or any other pieces that you want finished. Our pieces turned out so good we were shocked by the results, all the artists are amazing at what they do, definitely a 10/10 establishment and definitely going back for the rest of my tattoos